Privacy Policy

NXT Works AI may collect information that you voluntarily submit through our website, forms, appointment calendars, phone calls, text messages, advertising lead forms, and other interactions with us. This information may include:

• Name
• Business name
• Email address
• Phone number
• Mailing or business address
• Website
• Information submitted through contact forms
• Appointment information
• Communications with NXT Works AI
• Information necessary to provide requested services

Our website may also automatically collect technical information such as your IP address, browser and device information, pages visited, referring website, cookies and similar technologies, and website usage and analytics information.

NXT Works AI may use the information we collect to:

• Respond to inquiries
• Provide requested services
• Schedule consultations
• Communicate with customers and prospective customers
• Provide customer support
• Send service-related communications
• Send appointment confirmations and reminders
• Improve our website and services
• Measure advertising and website performance
• Prevent fraud and protect our systems
• Comply with legal obligations
• Send marketing communications where the recipient has provided appropriate consent

Providing a mobile phone number to NXT Works AI does not automatically constitute consent to receive marketing text messages. Where required, SMS consent must be obtained separately and is never a condition of purchasing any goods or services.

SMS opt-in consent and any mobile information collected for our messaging program will be handled in accordance with this Privacy Policy. You may withdraw SMS consent at any time by replying STOP to a message or by contacting us using the information below.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, measure marketing effectiveness, improve advertising, measure conversions, and create relevant advertising audiences where permitted. These technologies may involve service providers used for analytics, website functionality, and advertising.

This policy is written broadly to accommodate commonly used services such as Google and Meta/Facebook. We do not represent that any specific technology is currently installed if it is not. You may be able to manage cookies through your browser settings or applicable consent tools. Disabling cookies may affect how portions of the website function.

NXT Works AI may advertise through third-party platforms such as Meta/Facebook and Google. Information voluntarily submitted through an advertisement or lead form may be used by NXT Works AI to respond to the inquiry and provide information about the requested services.

Submitting a Facebook/Meta lead form or other advertising lead form does not automatically give consent for SMS marketing. SMS marketing will only occur where appropriate SMS consent has been separately obtained in accordance with this policy.

NXT Works AI may use service providers that perform functions necessary to operate our business, such as:

• Website hosting
• CRM systems
• Communications infrastructure
• Appointment scheduling
• Customer support
• Analytics
• Payment processing
• Advertising measurement

NXT Works AI does not sell leads or customer information. SMS opt-in information and consent will not be sold, rented, exchanged, transferred, or provided to unrelated companies for their own marketing purposes.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted to or through our website.

We may retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have certain rights regarding your personal information under applicable law, which may include the right to access, correct, or request deletion of your personal information, subject to legal exceptions.

To submit a privacy request, please contact NXT Works AI at (219) 246-2000 or through our website contact form. We will respond in accordance with applicable law.

NXT Works AI's services are intended for businesses and are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect when changes were made. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy, please contact us: